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Today’s guest expects to be able to get online, quickly, easily and reliably. Studies show that more than 70% of guests ask about the ability of the hotel to deliver online access and will choose not to stay at a hotel unable to provide it.

But for those that do, complaints about Internet connectivity are now at the very top of the list of issues raised by guests. In fact recent studies clearly suggest that nearly 80% of guests feel that providing the most up-to-date HSIA is an absolutely vital component of the guest offering.

Individual guests are increasingly using laptops, tablets and mobiles at the same time and this device proliferation increases loading on existing, often outdated networks, presenting significant problems for the hotelier.

This being the case, the necessity for the hotelier to have a robust network is now more critical than ever. Whether wired or wireless, in room or public areas or provisioning for your conference business, hoteliers simply cannot afford to offer second best. ESC’s HSIA offering has been developed specifically to address these needs. ESC provide turnkey HSIA solutions; from initial survey to installation and ongoing support for both the hotel and the hotels guests, ESC have the knowhow, expertise, experience and infrastructure.


ESC has been partnered with Antlabs for selling their products & services for India Region

ANTlabs has established itself as a market leader over the years, commanding a strong regional presence with branch offices in Malaysia and China, and representative offices in Thailand, Indonesia and Taiwan.

Hospitality - Setting up High-Speed Internet Access (HSIA) for a visitor-based network in a hotel, convention center, or airport has never been easier...

HSIA Gateway is a Service Management Platform, targeted at the hospitality industry with features that allow you to monetize existing complimentary Internet services and maximize limited bandwidth thus improving the Internet experience.

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TELCO/ISP

TELCO/ISP can benefits below ESC offerings to suit their requirments:


  • Wi-Fi Hotspot Design & Mobile Data offload Solutions which includes MAP & WAG
  • Backhaul or Last Mile Solution in case of physical connectivity issues
  • Controller Based Wireless System
  • Whole Sale Business Model for Retails, Cafes•
  • Network Manage Services

All of the above mentioned services and capabilities of ESC are being leveraged owing to the fact that, we have an excellent reputation as a professional network systems integration company with a diversity of skills and tools, with a service and result orientation. We have an extensive product portfolio that includes several international brands of wired and wireless connectivity products. Our distribution network spans the country. We bring with us over a decade of experience in offering innovative WAN solutions to Enterprises, SMBs, Carriers and Service Providers. We employ a pool of experienced staff with a skill base in WAN technologies, including IP Communications, converged networks and wired and wireless security. We possess the team strength and proven execution capabilities to target large mass market forays, with majority of the technically qualified personnel being involved in execution and support.



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  • The exponential surge in the number of mobile devices connected to WiFi networks and
  • the insatiable hunger of users for more data.

Two trends are happening right now:

It was observed that the data usage patterns of these smart device users vary from notebook users. Mobile video traffic alone exceeded 50 percent of data traffic for the first time in 20111. In the US, the average Smartphone traffic reaches more than 500MB a month for Apple and Android devices and the average tablet customer is expected to consume four times more. It has inevitably become quite a challenge for IT administrators to extend network hospitality.

The need to stay connected has fuelled the demand for quality broadband access anytime and everywhere, especially in the hospitality industry. Hoteliers do their best to keep their guests satisfied, however, hotel guests these days will not settle for slow or barely satisfactory Internet connection. Hotel guests expect fast and secure2Internet access--and it has to be free3 Regardless of the number of devices he or she brings into the network.

Today, the average user may carry (at one time) many devices: laptop, notebook, netbook, tablet, Smartphones, gaming devices and others. If the average hotel guest carries three Wi-Fi enabled devices (e.g.Smartphone, laptop and a tablet), the number of devices connected simultaneously with a full 800-room hotel could easily reach 2000 or more. The days of 1:1 ratio of people and wireless connections are over. With HSIA Gateway high concurrent device capacity features, hoteliers and service providers can easily manage their networks. As of June 2012, it can support up to 4,0004 concurrent devices.

While most hoteliers provide complimentary Internet access, they also need to make sure that everyone gets a fair share of the bandwidth. Some hoteliers address this by offering Internet access on premium and guaranteed bandwidth tiers at a reasonable price. How can hoteliers ensure that their VIPs and premium-paying customers get what they pay for? HSIA Gateway Multi-tier QoS add-on module lets the hoteliers do this easily. The HSIA Gateway can also manage P2P traffic, which is usually the reason why networks bog down, and do application-based traffic shaping. Another essential thing to note is that the HSIA Gateway provides seamless MAC-based re-login for smart devices. This is an important mobile device support that only the HSIA Gateway can provide. With this built-in HSIA Gateway feature, the network remembers mobile devices so that when you are in the network, you are automatically and safely reconnected without the hassle of logging in again and again.


Building a robust network that can bear BYOD

Having more devices in your network should not be a huge concern anymore if you are using the ESC’s HSIA Gateway. ANTlabs, the maker of the HSIA Gateway, has 12 years and counting of excellent experience in the hospitality industry and working with mobile network operators (MNOs) in providing networking solutions. Through more than a decade of strong R&D and innovation, the HSIA Gateway has enabled hoteliers, telephone companies and internet service providers worldwide to maximize and monetize Internet bandwidth, while easily monitoring and managing their networks. ANTlabs' experience in supporting mobile devices places the HSIA Gateway at an advantage over other traditional hotel/corporate gateways in the market today.

Compared to other gateways that are designed to be network-centric, the HSIA Gateway is designed with the user in mind: zero configuration, location-based network access control and centralized network policy management. As a way of adapting to these ever-changing times, ANTlabs continues to roll out new features, such as mobile device support and high concurrent device capacity, while helping hoteliers and service providers in reducing support calls.

HSIA Gateway makes it easy for operators to set up various complex business requirements and policies using the GUI without sacrificing security or quality. In addition, solving user issues is more manageable with the HSIA Gateway comprehensive troubleshooting and reporting tools. With the HSIA Gateway, hoteliers and service providers can easily provide secure and good quality broadband access to guests, no matter what or how many smart devices they bring in to the network.